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Terms & Conditions

Our Tems & Conditions

ServersValley Inc provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of ServersValley Inc are subject to the following terms of service:


Indemnification Policy

You agree to use all ServersValley Inc services and facilities at your own risk. ServersValley Inc specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall ServersValley Inc be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold ServersValley Inc harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against ServersValley Inc, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless ServersValley Inc against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with ServersValley Inc's server.

ServersValley Inc reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from ServersValley Inc's server. ServersValley Inc shall be the sole judge of what violates this Policy.


Billing:

At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan. If you are not satisfied within your first 30 days we would be happy to provide you with a full refund (For some special offers the money-back-guaranteed day will be varied; and Domain Name registration fee is nonrefundable).

We accept Visa, Master Card, American Express, Discover Card. For webhosting plans we will setup your account without any paying. Clients are encouraged to pay by credit card as it is the easiest way to handle payment at this time. Their are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise.


Late Payments:

All accounts are billed according to the dates they were first activated on. If you will not pay for service renew in 5 days after deactivation, your account will be suspended. If you will not pay for service renew in 30 days after deactivation, your account will be terminated. You will receive an email reminder 5 days till deactivation.


Specific activities that are prohibited include, but are not limited to:

  • Threatening harm to persons or property or otherwise harassing behavior.
  • Violating Canadian export control laws or regulations, including those affecting software or technical information or violating Canadian laws or regulations concerning the doing of business with certain sanctioned countries or with designated persons or entities.
  • Misrepresenting or fraudulently representing products/services.
  • Transmission, distribution or storage of any material in violation of any applicable law or regulation.
  • Transmission, distribution or storage of any material protected by copyright, trademark, trade secret or other intellectual property right without proper authorization, and material that is obscene, defamatory, an invasion of privacy or constitutes an illegal threat, or is otherwise illegal.
  • Failure to provide complete, truthful and accurate information regarding the customer’s identity and locations as requested on all of ServersValley Inc’s application forms.
  • Transmission, distribution or storage of any material that sponsors, assists in, or encourages the unlawful use or threatened use of force or violence against persons or property to intimidate or coerce a government, any civilian population or any segment thereof, in furtherance of political or social objectives.
  • Being subject to economic sanctions, prohibitions or restrictions imposed by any governmental authority having jurisdiction over customer or in any jurisdiction where ServersValley Inc or any of its affiliates are located and whether or not the services provided to customer by ServersValley Inc or such affiliate would violate such economic sanctions, prohibitions or restrictions.
  • Interference with a third party’s use of ServersValley Inc’s network or Services, or ability to connect to the Internet or provide services to Internet users.
  • Managing a proxy server.

  • Acceptable Use Policy:

    All services provided by ServersValley Inc may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless ServersValley Inc and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornography is prohibited on all ServersValley Inc servers. This includes sites that include sexually explicit or hardcore images and/or advertising.

    Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company.

    Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

    Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.


    Emails

    ServersValley Inc has a STRONG anti-spam policy and applies it. Spammers are NOT welcomed. This includes spamming through open proxy servers or any other kind of unsolicited email advertising. If a customer is found to be in violation of our SPAM policy, ServersValley Inc reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. ServersValley Inc will notify law enforcement officials if the violation is believed to be a criminal offense. Customer acknowledges that customer is responsible for any and all SPAM related actions which come from customer’s account.

  • Sending unsolicited email messages, including, without limitation, commercial advertising and informational announcements, is explicitly prohibited even if the lists are said to be opt-in.
  • Customer will not use another site’s mail server to relay mail without the express permission of the site.
  • It is strictly forbidden to send out unsolicited email from any other network that advertises, promotes or in any way points to a location inside the ServersValley Inc network.

  • Banned Scripts:

    The following scripts are banned from use on our servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc.

  • IRC egg drops
  • Proxy servers
  • Mail bombers
  • Anonymous mailers
  • IP spoofers
  • Port scanners
  • Hivemail
  • Telnet or SSH Access Scripts
  • nph-proxy (and other scripts what operates like proxy)
  • UBB (Ultimate Bulletin Board, all versions)
  • lstmrge.cgi
  • phpShell
  • FormMail.cgi, FormMail.pl from Matt's Script Archive are not allowed.

  • LIMITATION OF LIABILITY:

    ServersValley Inc shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from ServersValley Inc servers going off-line or being unavailable for any reason whatsoever. Furthermore, ServersValley Inc shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of ServersValley Inc servers. All damages shall be limited to the immediate termination of service.


    DISCLAIMER:

    ServersValley Inc cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by ServersValley Inc are resold. Thus, certain equipment, routing, software, and programming used by ServersValley Inc are not directly owned or written by ServersValley Inc. Moreover, ServersValley Inc holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as ServersValley Inc sees fit. FURTHERMORE, ServersValley Inc retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.